This Privacy Policy describes how we collect and use the personally identifiable information you provide on our Sites that link to this Privacy Policy and in our mobile applications. It also outlines the choices available to you regarding our use of your personally identifiable information and how you can access and update that information.
Your Information
When you sign up for any of our services, we will ask you to provide contact information for your convenience and for legal reasons. This may include your name, home address, phone number, email address, and payment details (credit/debit card and PayPal). If you request support, our staff may need information such as your operating system, browser software, and editing software to resolve the issue. When you visit our website, we use Google Analytics to record certain information, such as your location, browser version, IP address, screen resolution, operating system, and Flash support. This information helps us provide a better experience for our visitors. Our website is protected by Secure Sockets Layer (SSL), which helps prevent eavesdropping on our website.
How Your Information Is Used
We will use your personally identifiable information in the following ways:
- (i) To improve our service and the marketing of our service, including using your demographic information to enhance the targeting of our website and customize your visit.
- (ii) To contact you and announce special offers, general announcements, and news. You may opt out of receiving these emails at any time by following the instructions at the bottom of the email.
We will NEVER provide your personally identifiable information to anyone other than a law enforcement or regulatory agency upon their request or third parties who provide services on our behalf, such as payment processing, as long as they agree not to misuse this information. Under no circumstances will we sell or give away your information to any third parties. Your personal information is secure with us and is encrypted using SSL. Our services are not available to individuals under the age of 13, and we do not intentionally collect or maintain information about individuals under 13.
Log Files
As with most websites, we automatically gather certain information and store it in log files. This includes IP addresses, browser types, Internet Service Providers (ISP), referring/exit pages, operating systems, date/time stamps, and clickstream data. We use this information, which does not identify individual users, to analyze trends, administer the site, track users' movements, and gather demographic information about our user base. We do not link this automatically collected data to personally identifiable information. However, IP addresses may be tied to personally identifiable information to prevent and block abusers who violate our Terms of Service.
We use a third-party tracking service that utilizes cookies and log files to track non-personally identifiable information about visitors to our site in the aggregate. This helps us understand how users navigate our website and determine demographic usage of our services.
Cookies
A cookie is a small text file stored on a user's computer for record-keeping purposes. We use cookies on this site but do not link the information stored in cookies to any personally identifiable information. We use both session ID cookies and persistent cookies. Session cookies expire when you close your browser, while persistent cookies remain on your hard drive for extended periods. You can remove persistent cookies by following directions in your browser's "help" section. We use cookies to store your passwords, so you don’t have to enter them more than once, and to track and target users' interests to enhance the experience on our site. Rejecting cookies may limit your use of our site, and you may need to enter your username and password each time you close your browser or when your session times out.
Communications From The Site
When we receive emails, we use return email addresses to respond to the requested information. These addresses are not used for any other purpose and are not shared with outside parties. If you supply contact information to Hostyro, you can indicate your preferences for receiving updates about our services by logging into your Hostyro account, going to your member profile page, and opting out of further notifications. Information you submit will not be used for other purposes unless you give permission. When placing an order on our site, you will receive a confirmation email through the payment gateway.
Newsletter
We offer the opportunity to "opt-in" and "opt-out" of our newsletter at any time. Our newsletter, sent monthly, contains useful information and offers. If you no longer wish to receive the newsletter, you may opt-out at any time.
Personally Identifiable Information
Hostyro does not share, sell, rent, or trade personally identifiable information with third parties. We will not use or share personally identifiable information you provide online in ways unrelated to those described in this Privacy Policy without offering you an opportunity to opt-out or prohibit such uses.
How You Can Access/Correct Your Information
You can access all your personally identifiable information by logging into your password-protected Hostyro account and updating your details via the "My Details" section. This procedure is used to safeguard your information. You can correct factual errors by submitting a request that credibly shows an error. We will also take reasonable steps to verify your identity before granting access or making corrections.
Specific Terms and Conditions
Hostyro considers email transmitted via our service to be private correspondence between the sender and recipient. We do not monitor, edit, or disclose the contents of private communications unless required by law, necessary to enforce the Service Agreement, or to protect the rights or property of Hostyro. You agree that technical processing of email communications may be required to send and receive messages, conform to network requirements, or similar technical needs. Hostyro does not endorse the content of any user communications and is not responsible for unlawful, harassing, libelous, or objectionable content that infringes upon the intellectual property rights of others.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information when required by law or when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process.
Security
The security of your personal information is important to us. We follow industry standards to protect personal information during transmission and after it is received. While no method of transmission over the Internet or electronic storage is 100% secure, we use SSL to protect your information. We cannot guarantee its absolute security.
Changes To This Privacy Statement
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted to this privacy statement, the home page, or other places as appropriate. If we make material changes, we will notify you by email or through a notice on our homepage. Please review this policy frequently.
For more information, feel free to send your questions via our contact form.
